Casania

Volume I

MMXXVI

Chapter III

The Concierge.

Beyond the maison: the disciplines we keep in service of how a stay lives. Six categories, one standard, no ceiling on what is possible inside them.

I.

Arrivals & Departures

The first hour of a stay sets the tone of the entire trip. Black car at the airport, private jet liaison, customs and immigration handling, market-fresh groceries arranged before key handover, a maison readied so the guest crosses the threshold and is, immediately, home.

  • Black car · jet liaison · customs
  • Pre-arrival grocery & florals
  • Maid pre-stocking & inspection
  • Departure logistics & onward routing
II.

The Table

We book the reservations that are not on the books. We bring the chefs who do not advertise. We design the in-home dinners that are remembered for years. The table — at a restaurant, at a chef's counter, at home around oak — is where so much of New York happens. We make sure it happens well.

  • Reservations at restaurants of choice
  • Private chefs · in-residence menus
  • Tasting menus · wine pairings
  • Market sourcing · butcher · cheesemonger
III.

The City

New York is best with a guide who knows it. We curate days that are not on any itinerary — private museum hours before the doors open, gallery walks led by the dealers themselves, the seats that do not appear on Ticketmaster, the helicopter at sunset, the long lunch in the Hamptons.

  • Private museum & gallery access
  • Broadway · sport · cultural box seats
  • Helicopter & yacht charters
  • Day trips · Hamptons · Hudson Valley
IV.

Wellness & Beauty

An evening out begins long before the car arrives. Hair, makeup, a training session, a quiet massage in the residence, an IV drip after a long flight. We bring the people who keep New York's most rigorous schedules running — to you, in the home, on your hour.

  • In-residence hair · makeup · grooming
  • Massage · personal training · pilates
  • Dermatology & medical house calls
  • IV therapy · recovery · sauna
V.

Family & Children

A trip with children is not a trip without them. We arrange the nannies who have worked with families like yours for years, the tutors who keep school on schedule, the days designed for small attention spans, the appointments at the toy stores after hours, the birthday at the residence that becomes the story of the year.

  • Vetted nannies · tutors · companions
  • Children's itineraries · museum programs
  • Private appointments at FAO Schwarz, Bonpoint, Bergdorf
  • Birthdays · in-residence celebrations
VI.

Occasions & Celebrations

A proposal in the maison. An anniversary dinner that the guest did not know was being planned. A birthday where every detail — the florals, the photographer, the cake from the right baker, the friend who flew in — has been arranged in advance. The occasions a year is remembered for.

  • Proposals · anniversaries · milestones
  • Florals · photography · videography
  • Surprise planning & private dinners
  • Full event production at the residence

And anything else

By request, by introduction, by quiet conversation — what is not on this page is on the table just the same.

Concierge requests are arranged on a per-guest basis. No retainer. No menu of pre-set packages. Tell us the shape of your week and we'll build the rest around it.

Begin a correspondence →

Volume I — MMXXVI

Casania, New York